Damaged or Defective Products
Questions about damaged or defective products
Grateful Gnome stands behind our products 100%. If you ever have any issue that we can help you with please contact us via our help desk at: http://s...
Wed, 3 Apr, 2019 at 11:33 PM
The products we have are made in China. We ensure that all our products passed our quality control while we procure products in China. Nothing to worry, we...
Thu, 30 May, 2019 at 11:06 AM
Whenever you get to iron, water and oxygen together, you get rust. So the best way to prevent it is to keep them apart; that's what paint does, or the ...
Thu, 30 May, 2019 at 11:09 AM
We suggest to spray a little ant spray to have a barrier between the S hook and the tree/home/stand you hang the feeder. The holes are deep enough and so s...
Thu, 30 May, 2019 at 11:10 AM
Actually, I don't think the nectar touches the top part. The bottom plastic part has the threaded female part that the glass tube screws into. So, the l...
Thu, 30 May, 2019 at 11:27 AM
Yes, we do sell our replacement parts in Amazon. However, if you encounter any issue or need to replace any parts, just send us an email thru our sellers web...
Thu, 30 May, 2019 at 11:29 AM
Yes, it can. We have not receive any reports with regard to breakage due to high temps but you may want to put the feeder not directly to the sunlight. If yo...
Thu, 30 May, 2019 at 11:31 AM
Whenever you get to iron, water and oxygen together, you get rust. So the best way to prevent it is to keep them apart; that's what paint does, or the ...
Sat, 1 Jun, 2019 at 11:14 AM
There are several reasons why the hummingbirds are avoiding your feeder. Here are the reasons: Your feeders are obstructed Lack of feeder flowers ...
Wed, 3 Jul, 2019 at 6:29 PM
Step 1: Bring 4 cups of water to a boil. Step 2: Add 1 cup of white granulated sugar. Step 3: Stir well until the sugar is dissolved. Step 4: ...
Wed, 3 Jul, 2019 at 6:31 PM